In the event of a medical emergency, please contact Security Control immediately. You may contact Security Control by dialing 5127 from any house phone located in the facility. In addition, there are red “hot line” phones located around the facility. These phones ring directly into the Security Control office.

Your Event Manager or any uniformed WSCC personnel with a two-way radio can also assist you in an emergency. Contacting Security Control will greatly minimize response time in the event an emergency medical unit needs to report to the WSCC. Security personnel can quickly assess the situation, and bring emergency personnel directly to the individual in need, saving precious minutes. For this reason, WSCC requests that our clients and guests NOT contact 911 directly.

The Center maintains all common areas and meeting rooms, and we will provide clean rental space for tradeshows to Show Management. You are responsible, through your official service contractor, to arrange cleaning of tradeshow aisles, carpeted registration areas, exhibit booths, and removal of trash, crates, pallets and packing material. Please make sure their staff is equipped with their own vacuums, push brooms and other cleaning materials as required.

WSCC housekeeping staff works hard to maintain the facility's appearance and condition for all our guests. Set-up Attendants will provide all meeting room sets, trash removal, housekeeping services, room conversions, room refreshes, facility maintenance and recycling operations (cans, glass, and paper).

Please review your requirements in advance with your Event Coordinator so any associated costs can be included in your Billing Worksheet. We will keep the restrooms, lobbies, corridors, and other public areas clean and tidy during your event hours. We will also clean your meeting rooms during the lunch break and provide complimentary overnight refreshes.

LEVEL 4

Your decorator will maintain carpeted or uncarpeted areas and aisles, booth areas, exhibition service areas, registration counters and registration wastebaskets.

LEVEL 6

Your decorator will maintain carpeted or uncarpeted aisles and registration trash removal. We will maintain carpeted areas around the registration counters in the 6ABC Lobby and 6E Lobby.

Room Set and Change Over Labor

We provide your initial room set-up and overnight conversions at no charge. Your Event Coordinator will work with you on any daytime set conversions and associated costs.

HVAC & Lighting During Move-In and Move-Out

Clients may request additional heating/cooling and lighting services during move-in/move-out periods and non-event hours. These services are available, upon request, for an additional fee. See “Saving Energy” in the Event Services Appendix.

Our Operations department ensures the heating, ventilating, air-conditioning; lighting and other critical building systems work correctly for the comfort and safety of your staff, attendees, and exhibitors.

Trash Removal / Tape Removal

Please let us know when you will have additional trash during events so that our housekeeping department can plan to provide you with larger trash receptacles or recycling bins. The decorator is responsible for dumping the larger trash receptacles into the appropriate dumpster.

We need your cooperation in leaving the facility in good condition for the next event.The decorator is responsible for the removal of tape residue and labels throughout the facility and on Convention Center equipment. We will invoice you for costs for the removal of tape residue or labels.

No chalk is to be used to mark floors in any permanently carpeted area, i.e. Meeting Rooms, Ballrooms, 6ABC, 6E, or Skybridge Lobby, Halls 4C and 4D. Decorators are required to use standard booth line tape to mark floors in permanently carpeted areas. Decorators / contractors who use chalk in permanently carpeted areas will be assessed a cleaning fee to remove the chalk stains from the carpet.

Water Service/Room Amenities

WSCC provides complimentary water service in each of your meeting rooms. This service is provided by either water coolers or bottled water as appropriate for your room set and number of attendees. In addition, WSCC provides complimentary linen, candy dishes, pads of paper and pens for room sets such as conference or schoolroom, which are under 250 capacity.

All catering, Emergency Medical Technicians (EMT's), electrical services, telecommunications, connectivity, and air/water/drain connections are exclusive services of the Center. Event staffing for locations where access control is a factor must be provided by WSCC staff. These include admission/door attendants, badge checkers, coat or parcel/luggage check staff, ticket takers, crowd management staff, and loading dock/transportation access.

We invite you to choose your own service contractor and suppliers for freight handling, aisle and booth carpet cleaning, and registration services. We have experience with local and national firms and will be happy to work with the contractors you select.

WSCC has an on-site preferred audiovisual provider that can serve all your needs. Should you choose an outside vendor, the built-in house sound system can be used for a nominal fee and will be operated by our preferred provider. The use fee covers the sound system, the first microphone, and connection to the house system for centralized recording of sessions on Levels 4 and 6.

ADMISSION ATTENDANTS

These staff members are required for all access functions from public space to event space, i.e. badge checking, crowd management, ticket receipt or package and/or coat check. Your Event Coordinator will plan the location and number of Admission Attendants based on your program activities.

COAT AND PARCEL CHECK

We provide equipment and staffing for all coat and parcel check services. We will designate the location in appropriate areas where space is available. This is a billable service, self-service is available at no charge.

TRANSPORTATION ATTENDANTS

These staff members manage all vehicle access to the loading dock, are required to operate the freight elevator, and handle cart distribution/return during hand-carried freight hours.

You will also need:

• Hand-Carried Freight Guidelines
• North and South hand-carried freight maps
• Exhibitor Guidelines

Your Event Coordinator will work with you on determining hand-carried freight operations as necessary.

SECURITY

WSCC has security personnel within the building 24 hours per day, plus video-monitoring systems placed throughout the exhibit areas, lobbies, Galleria and building exterior. Our security control office is the communication center for reporting all incidents including life, fire and medical emergencies. The Security Manager is available to discuss the security of the facility and any needs for Seattle Police, VIP escorts, etc.

FIRST AID / EMERGENCY MEDICAL TEAM

The safety of our guests is our number one priority. We provide an on‑site first aid facility staffed with emergency medical professionals. We will schedule EMT’s based upon your event activities. AMR is the exclusive provider of event medical services for WSCC. Medical personnel are required for all public shows and events with attendance in excess of 1,000 guests or as deemed necessary by the WSCC Security Manager.

When you choose Seattle to host your meeting or convention, you’re choosing one of the most environmentally progressive cities in the United States. Washington State Convention Center has been an industry leader in conservation and recycling for more than two decades, and is dedicated to environmental building practices and “green” operations.

We continue to reduce our carbon footprint with sustainable culinary practices (such as locally sourced food and beverages), energy-efficient lighting, environment-friendly cleaning products, and a first-rate recycling and composting program. We continue to invest significant resources in new and innovative projects that make the facility even more efficient.

Our long-standing conservation policies, combined with our exceptional beauty and award-winning architecture, provide you with the confidence that you’re making the right decision in bringing your event to Seattle. WSCC’s comprehensive green program substantially reduces the impact of the facility on the environment. All of our employees are committed to providing a dynamic, sustainable meeting experience.

Call for Artists
The Washington State Convention Center's Rotating Art Program is looking for groups of artists to apply for the 2023 program. Click here to find out more and how to apply. The deadline has been extended until further notice. We appreciate those who have already responded, and will get back to you in time.